This guide explains how to submit update requests for your findcourses profile so our team can process them quickly and accurately.
To ensure prompt handling, email every request to both customersuccess@findcourses.co.uk and your Account Manager.
Submit title changes in an Excel spreadsheet. In column A, enter each course title exactly as it currently appears on your findcourses profile. In column B, directly beside it, enter the new title.
Submit URL changes in an Excel spreadsheet using the same layout as title updates: the course title as listed on findcourses in column A, and the new URL in column B.
If a title does not match a course on your profile, we will hold the update until you confirm which course the URL belongs to.
For five courses or fewer, you can list them in the body of your email. For more than five, please submit them in an Excel spreadsheet.
In either case, make sure each course title matches the title on your findcourses profile so we can remove the right listings promptly.
Submit new courses in an Excel spreadsheet. You can download our template here. At a minimum, we need the course title and URL for each course.
You may also include details that are not visible on your course page, such as duration, course type and study pace.
Once we receive your submission, we collect the content from your course pages and write an original summary for each listing. This avoids duplicate-content issues in Google search that could affect both your website and ours.
Courses with multiple scheduled dates consistently perform best on findcourses, so we encourage you to keep your course calendar as up to date as possible.
We support the following delivery methods:
Classroom and Virtual Classroom can only be used when a scheduled date is supplied. If you offer either of these without a scheduled date, we will list it as a Flexible Start Date event. This keeps your course published when all dates have expired, and lets learners register their interest, which can help you decide whether to schedule a new date.
To show learners how the course will be delivered once a date is confirmed, Flexible Start Date events display one of these standard start texts:
If you have questions or concerns about this, please contact us at customersuccess@findcourses.co.uk and copy in your Account Manager.
Detailed learner reviews help prospective learners make confident decisions, so we encourage you to submit any reviews you have. Please use our review template: Review Upload Template. Reviews must meet the following requirements:
If anything in this guide is unclear, contact customersuccess@findcourses.co.uk and copy in your Account Manager. We look forward to working with you to make your findcourses profile a success and generate as many quality leads as possible.